Product Details
- Amazon Sales Rank: #237475 in Kitchen & Housewares
- Color: Black
- Brand: Saeco
- Model: 30023
- Dimensions: 20.00" h x
22.00" w x
23.00" l,
19.00 pounds
Features
- Rapid-Steam frothing and brewing without waiting or changing the temperature
- Opti-Dose allows adjusting the coffee amount to be ground, from 6 to 9 grams
- Removable brew group for easy rinsing; convenient swivel base
- High-quality conical burr grinder delivers consistent, even, and fine grinding
- Ships within US only; does not ship to Canada
Saeco Vienna Deluxe SuperAutomatic Espresso Coffee and Cappuccino Machine
Product Description
The Vienna de Luxe comes in an elegant silver finish, with a convenient swivel base. The Rapid-Steam feature makes cappuccino and latte making fast and easy. The Opti-Dose allows you to change the amount of coffee beans to be ground and used to brew each individual cup of coffee. Unquestionably a wonderful machine! The innovative Rapid-Steam feature allows you to froth and brew without waiting or changing the temperature. A dream comes true for all cappuccino and latte lovers! The Opti-Dose adjustable doser feature enhances the flexibility to make your perfect cup of espresso, coffee, cappuccino or latte. Not only can you adjust the fineness of the grinds and the level of coffee brewed, but also the amount of ground coffee used to make each individual cup from 6 û 9 grams. The swivel base simplifies even further the general maintenance and cleaning. With a light push of the hand the machine will easily turn from side to side.
Customer Reviews
Most helpful customer reviews
33 of 33 people found the following review helpful.
By D. Watkins
We purchaed our Vienna Delux in October of 2001. It was a demo that was said to be rarely used and fully checked out. What an amazing and wonderful machine. We are hardened espresso and latte drinkers and found the coffee and espresso quality to be excellent and amost zero time invested in making it! We do about 200 shots a month and have regularly descaled it.So, in May the machine mechanism jammed and 2 panerrelos (frother) had failed. We sent it back (after less than outstanding responsiveness from them because of the insinuation that it wasn't their product; we must have done something wrong). We lost use for about a month while it was being fixed (certainly no sense of hurrying on their part!).So, Just before Thanksgiving this year the pump stopped running. There was no way they were going to honor this under any warranty and were defensive about thier product (by the way I had to leave 2-3 messages and got a reponse almost 2 weeks after the first message). They claimed it couldn't be the pump because it never fails but when I found a local repair shop (referred by Saeco), I was told they had seen a number of such failures and that it was almost impossible for them to get parts from Saeco because of very slow and disinterested service. This is a great machine (and the repair person feels they are well made) but less great sense of serving the customer. You might want to consider all your options before buying. Not fixed yet so I don't know the end of this story yet. Beware.....!
20 of 20 people found the following review helpful.
By C. Oge
Purchased "demo" machine directly from SAECO as they are in Annapolis, close to my DC area location. BIG MISATKE! Machine worked fine for about 4 months and then jammed. When trying to follow normal customer maintenance process, a part broke. Sent for repair on December 9, 02. It is February 9, 03-still no word from them when it will repaired. Calls and messages to Annapolis are met with either irritaion or no repsonse at all. Even wrote to the president of SAECO in Italy --answer: "sorry we will send you a free pound of coffee." Go with a machine from a company like Krupps - at least they answer the telephone even if the machine is no longer repairable and offer you discounted machines.
51 of 58 people found the following review helpful.
By A Person from Earth
I am glad that I was given this opportunity, I was not even aware that this wonderful company and in particular this wonderful machine had reached the american market.It has been for me one of the hardest thing to ever find a drinkable espresso in the USA, I have lived there for about 7 years all over the place from the east to the west coast. I had to almost close my nose to be able to ever drink an espresso. The all time I had been wondering how distorted was american idea of an espresso, thinking that the black water they use to serve was called espresso. Finally with this machine you will be able to drink a class one espresso better than any you have probably every tried, A LOT BETTER THAN STARBUCKS TOO.Saeco is one of the top brand in Italy, it has always made only good products, and this is the model that I have, in my opinion the best model made.The machine alone will not do the trick, by the way you will need good coffee too, do not use pure arabica, Arabica is the best type of coffe but on it's own it makes no foam. It has to be mixed with other kinds.I highly recommend using ILLY, it is probably the best coffe ever sold through out the world.
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