Product Details
- Amazon Sales Rank: #130537 in Kitchen & Housewares
- Brand: Saeco
- Model: 100702
- Released on: 2011-02-03
- Dimensions: 18.00" h x
15.00" w x
19.00" l,
25.30 pounds
Features
- Large amber touch screen display with sensitive touch technology for simplified operation of programable settings
- Saeco brewing system that allows you to choose the strength and consistency of your coffee by turning a dial
- Adjustable built in ceramic disc grinder with automatic shut-off, safe, quiet and long lasting
- Rapid steam with no waiting between frothing milk with Pannarello attachment and brewing espresso
- Removable 57-ounce water tank with the Intenza water filter included
Philips Saeco RI9828/47 Talea Touch Plus Automatic Espresso Machine
Product Description
Part of the Talea line designed by BMW DesignworksUSA, the Talea Touch Plus features Saeco's latest innovations including a large amber touch screen interface, SBS Saeco Brewing System, ceramic disc grinder and motorized drip tray with Touch Lift technology. The redesigned steam wand allows for manual frothing and also dispenses hot water for tea. With 3 programmable beverage settings, the Talea Touch Plus makes it easier than ever before to customize and brew gourmet coffee drinks at home. Its sleek lines and elegant finish make the Talea Touch a perfect fit in any kitchen.
Customer Reviews
Most helpful customer reviews
9 of 9 people found the following review helpful.
By Craig Rolinger
I am so frustrated with this very expensive machine. When it works, it works okay. It pushes through the espresso and then adds water to each level of coffee drink (espresso, coffee, long coffee). The problem is (and I have called my retailer twice) that sometimes is pushes the after-espresso water through and sometimes it takes forever to push it through. I tried the machine with both the water filter and without the filter, but that made no difference. The retailer suggested that the grind was too fine, so I set it on the coarsest grind. That did absolutely nothing. On the second phone call the retail service rep said if the filter/strainer in the brew group felt "burry" then it might be plugged with grounds and unable to pass water. I was so excited to find that was the case, and it worked great for two more cups. I have been embarrassed every time we have had company. It knows when there are guests and malfunctions every time. I have used different roasts of espresso from a medium to a darker roast and it really doesn't make any difference. To warn you, Saeco or at least the retailer, (I don't see it in the user's manual) does not recommend using a darker espresso because the oilier beans jam up the machine. In truth, whatever bean I use the machine has trouble putting water through. I have had it take so long that the coffee is cold by the time the cup is filled.I attempted to return the machine to the retailer, but they have a 30 day return policy and I have had it for two months (the first month I was out of town so it never got tested) and the retailer will not take the machine back. I will be calling Saeco tomorrow and seeing if they will take it back or have some novel idea for repair. I do not have high hopes. I probably will try to ebay it as scrap with a bold print caveat emptor and no returns warning.I do not recommend this machine and consider it to be a failed $1000 dollar experiment. If after calling Saeco tomorrow, there is a wonder fix, I will gladly revise my review. I want it to work. I enjoy it when it does work.
1 of 1 people found the following review helpful.
By Jimbobwey
I drop 900$ on an item and I expect it to work, and work flawlessly right out of the box. There was no damage to the exterior or anything to that extent...it just straight up wouldn't work internally. I called Saeco's customer service and we decided that it wasn't user error and the machine was truly broken. Thank goodness Amazon has a no questions return policy.
1 of 1 people found the following review helpful.
By 1DedHed
I owned a Saeco Vienna digital before this, and it worked wonderfully for over 6 years. When it broke down, I figured I'd stick with Saeco but decided to move up to a more expensive model. The Talea Touch Plus had most of the features I was looking for. It's a good looking machine that produces decent espresso on a consistent basis (but not great), at least when it works properly. Therein lies the rub! It functioned fine for 3 days before the frothing & steaming unit completely broke down. Saeco service was attentive and speedy and paid for the shipping both ways. I had it back in one week. The repair facility stated that the panarello steam system was assembled incorrectly and they fixed it.It functioned fine for another 4 weeks, until the brew system crapped out and the unit wouldn't brew any coffee. I only use the unit to make about 2 cappuccinos daily, and an occasional tall coffee. Once again, Saeco paid for shipping and I got it back in 1 week. This time the pump system had to be replaced. It now functions ok and makes the coffee and steams milk, but whatever pump they put in there is over twice as loud as the original (it's very noisy), plus the steam wand drips continuously until I brew the first coffee. There is also some dripping from the coffee dispensing spout.I was ready to send it back for a total replacement, but figured at least this is now working, and Saeco extended my warranty for an extra year. I didn't want to chance going through this again on a new unit.Overall, based on my machine as it is now, I can say that the coffee is decent to good on a consistent basis, and the unit is very easy to operate. However, the water tank empties fast, and steaming milk may be a tad awkward due to the steam wand unable to swivel left or right - it does swing in and out though. The automatic clean cycle is a convenient feature, as is the descaling cycle. One really needs to clean this (and all automatic units) regularly.I would not recommend this unit to others due to the apparent lack of quality control at the factory (incorrectly assembled parts and bad pump). I would recommend one consider other models and/or other brands. If I needed a replacement, I would consider going back to the Vienna model.
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